Copyright 2010 EPROINDIA. All Rights Reserved
Terms of Reference of this Website:

EPROINDIA has certified Lead Auditors & Implementers in the group who have implementation and management knowledge & experience of these

The names of all the standards and best practices have been mentioned in the site with a clear understanding that the Principal Consulting Officer and all
associates of EPROINDIA have authorized EPROINDIA (the Organization) to use the names of the standard and the best practices by virtue of their
individual certifications strictly from the perspective of presenting the concepts to achieve an opportunity for implementation consulting and second
party auditing.

The Principal Consulting Officer and all Consulting Associates of EPROINDIA clearly understand the professional and morale obligations that they are
possess by virtue of their individual certifications and are committed to abide by them.

EPROINDIA has however presented the concepts and implementation methodology in their own style and possesses the copyrights of the logo,
articulation and presentation style on this web-site. Moreover, EPROINDIA has extended the ITIL Service Management best practices to Non-IT Services
as well to the extent a feasibility exists for their implementation.

The organization willing to implement all the mentioned standards should purchase the original copy of the standards from a National Certification

The organization willing to implement ITIL based IT Service Management best practices should purchase the original books published by OGC, UK
(please refer

The organisation willing to implement COBIT should download the relevant documents from the website of ISACA.

With respect to our electronic publishing, academic mentoring and knowledge building roles, we include content from references available at company
websites, global databases, authentic & peer reviewed websites, journals and other published industry sources and cite the sources as per global best
practices. All the content presented by our experts is original and free from plagiarism of any kind.

We keep all the information pertaining to our customers highly confidential and in this context maintain high security controls in our IT Systems.

If the customer is able to justify and prove that the content of our consulting documents and research papers are plagiarised, then we shall return the
amount paid by the customer in full within 15 days of presentation of such claim and validation by using industry standard plagiarism detection tools.

We present our role and obligations pertaining to BS ISO/IEC 27001:2005, BS
ISO/IEC 27002:2008, BS ISO/IEC 27005:2008, BS ISO/IEC 20000:2005, ITIL and
COBIT standards. The terms, concepts and implementation methodology of this
website are based on BS ISO/IEC 27001:2005, BS ISO/IEC 27005:2008, BS ISO/IEC
20000:2005 and BS ISO/IEC 27002:2008 standards, ITIL and COBIT best Practices
and the vast knowledge & experience of our consultants in implementation &
management of these practices in their past assignments.
Electronic Publishing and Research Organisation India (EPROINDIA) - formerly the ePublishing and research division of ETCO India